Privacy policy

Lamarche Importation Boutique respects the privacy of visitors to our website. Your personal information is collected, used and disclosed by Lamarche Importation Boutique only in accordance with this privacy statement. You can visit Lamarche Importation Boutique on the Web without telling us who you are or revealing any other personal information. We collect personal information about you only when you knowingly provide it, for example when you sign up for an account or order a product on-line. By using the Lamarche Importation Boutique website, you consent to our collection, use and disclosure of the information you provide, as set out in this Privacy Statement.

Collection, use and disclosure on personal information

If you request information, products or services through Lamarche Importation Boutique's website, you may be asked to provide personal information. For example, you need to register for an account with us if you want to purchase a Lamarche Importation Boutique product on-line. When you register, Lamarche Importation Boutique will ask for your name and contact details, as well as a username and password that you will use to log in during future visits. You may also want to provide credit card information to pay for items you order on-line in the future. We collect this information to enable us to set up your account, process your orders and supply any items you purchase.

In addition to managing your account and maintaining responsible commercial relations with you, Lamarche Importation Boutique collects, uses and discloses your personal information for the following purposes:

• To complete a transaction when you have requested our products or services (credit card numbers are used only for payment processing and fraud protection); • To understand and respond to our customers' needs and requests;

• To communicate with you generally and manage our relationship with you;

• To recommend Lamarche Importation Boutique products and services that we believe will be of interest to you;

• To process and keep track of orders and transactions, and to report back to you;

• To meet legal and regulatory requirements.

If you wish, you can contact us at any time you should no longer want your personal information to be used for marketing and promotional purposes. The personal information you provide through our site is never disclosed to third parties (other than our trusted service providers) without your consent. We do not sell, rent or trade your personal information to other organizations or companies without your explicit consent.

Accuracy of your information

When signing up for an account, it is your responsibility to provide current, complete and accurate information about yourself, and you agree to not misrepresent your identity. Lamarche Importation Boutique relies heavily on you in order to maintain accurate databases. To ensure that you are kept up-to-date on the products and services we offer, and that there is no interruption in our communications with you, please contact us to advise us of any changes in your information.

Keeping your information secure

Lamarche Importation Boutique strives to provide a secure on-line environment for the transmission of personal information such as credit card details, contact information, usernames and passwords. When you set up an account or make a purchase, all of your information is collected within a secure page and encrypted while being transmitted to Lamarche Importation Boutique's servers. Once your information reaches us, we have physical, organizational and technical controls in place to keep your information secure. You are responsible for maintaining the security of your account username and password. Lamarche Importation Boutique is not responsible for any loss that you might suffer as a result of the use of your password by a third party. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), let us know immediately. We will do everything we can to assist you (for example, cancel your account).

Retention of your information

The account information you provide when registering with us is stored in our secure databases in accordance with our corporate records retention schedule. If you contact us with a question or comment, any personal information is normally kept only long enough for us to provide you with a response, unless we need to keep your information for a longer period of time in order to service your needs or address your concerns.

What about spam?

Periodically we may use e-mail as a way to keep in touch with our existing customers and other interested individuals. However, we do not send "spam" (unsolicited commercial electronic messages). If you agree to receive e-mail communications from us, every e-mail message we send to you will include an e-mail address to which you may respond in order to remove your name and e-mail address from our list. We will do the same with your mailing address and telephone number, upon request.

Third party websites

This Privacy Statement discloses the privacy practices for our website. However, our site contains links to other sites. These linked sites are not under Lamarche Importation Boutique's control and we are not responsible for the privacy or security practices or the contents of any such linked site. We provide such links only as a convenience, and the inclusion of a link on our website does not imply endorsement of the linked site by Lamarche Importation Boutique. We encourage you to read the privacy policies and statements of all websites you visit, especially if you share any personal information.

Website usage information

Cookies: A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer. This unique number identifies your computer to Lamarche Importation Boutique whenever you visit the Lamarche Importation Boutique website. Cookies are an industry standard used by most website, and help facilitate users' on-going access to and use of a particular site. Since cookies are only text files, they cannot run on your computer, search your computer for other information or transmit any information to anyone.

To help serve you better, Lamarche Importation Boutique sends a cookie to your computer in order to:

1. Help us remember who you are so that Lamarche Importation Boutique can tailor information to suit your preferences. Lamarche Importation Boutique uses cookies to store and sometimes track information about our users' activities on the Lamarche Importation Boutique website, for example, the pages you visit most. Cookies also allow us to save passwords, billing/shipping addresses and preferences so that you will not have to re-enter them the next time you log in to your account.

2. Store your selections when you are shopping on-line. The most common cause of items disappearing from your shopping cart is when cookies are either not supported or disabled.

3. Measure traffic patterns. Without cookies, it could be difficult for Lamarche Importation Boutique to know that certain services are more popular than others. This information also helps us to understand how we can serve you better.

4. Estimate audience size. Cookies help us know whether or not users have seen particular content.

Most browsers are generaly configured to accept cookies. If you prefer, you can adjust your browser in order to inform you when a cookie is in use or to refuse cookies.

Changes to this privacy statement

We reserve the right to change this Privacy Statement, and any of our policies or procedures concerning the handling of personal information, without prior notice. You can determine when this Statement came into effect by referring to the "Effective Date" at the bottom of this page.

Contacting us

Lamarche Importation Boutique takes full responsibility for the management and confidentiality of the personal information it collects through its website. By providing this Privacy Statement, Lamarche Importation Boutique pledges its continued commitment to protecting the information you entrust us with. We regularly review our on-line information-handling practices to ensure that we are abiding by this Privacy Statement. If you have concerns about Lamarche Importation Boutique's information-handling practices, please contact us. Your concerns will be addressed promptly.

Contact détails :

5190 St-Patrick, Montréal, H4E 4P2

514-762-6069 or 1-800-304-7581

boutique@lamarche-import.ca

Effective date : July 28st 2015